CORE CHARGE POLICY
What is a "Core
Charge"?
On many of our items, we must charge a refundable
"Core Charge" when we sell it. This generally includes items such
as injection pumps, injectors, starters, alternators, etc.
"Core" is actually an acronym for "Cash On Return". Cores are
rebuildable parts that can usually be redeemed for a portion of
their original purchase price. An acceptable core is one that is
not broken or so severely damaged beyond repair that it can no
longer be repaired and rebuilt to proper working condition.
A "Core Charge" is a deposit for the value of the
core that is paid at the time you make the purchase. Core Charges
are usually collected for items such as pumps, injectors, engines,
starters, alternators, turbochargers, torque converters, etc. The
Core Charge is refundable after we receive your old rebuildable
core back.
To receive full core credit, the core you return
must be the same model and part number as what was purchased. There
is generally not a problem with core refunds. But if you are unsure
if your core will meet our core return policy, then please call our
parts department at (717) 557-7060 before you place your
order.
Cores should be shipped back to us within 30 days
of purchase in the original container that the new / rebuilt part
was received in. The shipping cost for the return of the core is
the responsibility of the customer.